Ticket #1060 (closed enhancement: fixed)

Opened 7 years ago

Last modified 7 years ago

Extend Windows install error message

Reported by: albert Owned by: albert
Priority: trivial Milestone:
Component: installer Version: 0.1t
Severity: Low Keywords:
Cc: justinc Blocking:
Blocked By:


The error message seattleinstaller.py emits if it cannot detect the Windows version is less than helpful. It doesn't include any of the offending (non-matching) values we need to know to understand the problem. I suggest to change lines 274 and following to

    raise UnsupportedOSError("""
Sorry, we couldn't detect your Windows version.
Please contact the Seattle development team at

to resolve this issue. Version details:
Python version: """ + str(platform.python_version()) + 
"\nPlatform arch: " + str(platform.architecture()) + 
"\nPlatform release: " + str(platform.release()) + 
"\nPlatform version string: " + str(platform.version()))

Change History

Changed 7 years ago by justinc

Good call. Please apply this patch.

Changed 7 years ago by albert

  • status changed from new to closed
  • resolution set to fixed

Fixed per r5498.

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